Platform
One system to run your entire mall
Malls are complex. Dozens of tenants, thousands of visitors, parking, maintenance, marketing — all happening at once. Mallsio brings everything into one place.
Built for malls
Not a generic property tool. Every feature designed for shopping mall operations.
All-in-one
Stop switching between 10 systems. Tenants, loyalty, parking, ops — one login.
Real insights
Not just data. Actionable insights that help you make better decisions.
Capabilities
What you can do with Mallsio
Seven modules that cover everything from customer loyalty to AI automation.
Customer Engagement & Loyalty
Turn visitors into regulars. Run campaigns, manage a mobile app, and reward loyal customers — all from one dashboard.
Key Features
- Push notifications & in-app messages
- Receipt scanning & point collection
- Rewards, vouchers & gamification
- AI-powered customer segments
- Campaign performance tracking
Who uses it
Tenant & Leasing Management
Know your tenants. Track agreements, monitor performance, and keep everything organized without spreadsheets.
Key Features
- Tenant directory & store profiles
- Lease agreements & renewals
- Revenue & sales tracking per tenant
- Occupancy analytics
- Tenant communication portal
Who uses it
Operations & Facility
Stop chasing issues. Log incidents, assign tasks, and track work orders in real time.
Key Features
- Work order management
- Incident reporting & tracking
- Task assignment & scheduling
- Asset management
- Maintenance history logs
Who uses it
Parking & Mobility
See your parking in real time. Track sessions, revenue, and validate parking for loyal customers.
Key Features
- Live parking occupancy
- Session tracking & analytics
- Revenue monitoring
- Loyalty-based validation
- Integration with parking hardware
Who uses it
Maps & Navigation
Help people find what they need. Build interactive maps, power kiosks, and enable mobile wayfinding.
Key Features
- Visual map editor
- Zone & floor management
- Kiosk-ready navigation
- Mobile wayfinding
- Store search & directory
Who uses it
Analytics & Reporting
See which tenants are underperforming and act. Track visitors, revenue, and campaign results in one place.
Key Features
- Executive dashboards
- Tenant performance reports
- Visitor trend analysis
- Campaign ROI tracking
- Custom report builder
Who uses it
AI & Automation
Let the system do the repetitive work. Automate workflows, get smart alerts, and surface recommendations.
Key Features
- AI-powered recommendations
- Automated workflow builder
- Smart alerting & notifications
- Predictive analytics
- Audience auto-segmentation
Who uses it
Process
How it works
Four steps from data chaos to clear decisions.
Collect
Data flows in from every touchpoint — parking sensors, POS systems, mobile app, kiosks, and tenant portals.
Connect
Everything links together. Customer visits connect to tenant performance. Parking data connects to loyalty rewards.
Automate
Rules trigger actions. Low occupancy? Alert leasing. Loyal customer arrives? Send a welcome offer.
See clearly
Dashboards show what matters. Not vanity metrics — real insights that help you make better decisions.
Ready to run your mall smarter?
Book a demo and see how Mallsio works for your team.
No credit card required
Platform FAQ
What is the Mallsio platform?+
A modular operating system for shopping malls: mobile app, digital signage, loyalty engine, parking, wayfinding, analytics and AI — running on one data layer (BinarBase).
Is it one product or multiple modules?+
One platform, many modules. You start with what you need (typically app + loyalty + parking) and turn on additional modules over time — pricing scales with usage.
Can Mallsio replace our current mall app?+
Yes. Most rollouts include the white-label mall app; the legacy app is deprecated after a 4–8 week migration with data and loyalty balance transfer.
Where is data hosted and is it GDPR-ready?+
EU hosting by default, per-tenant isolation, DPA, SCCs, SSO, SCIM, audit log, and full member export/erasure endpoints.
How long does a typical implementation take?+
A single mall goes live in 4–8 weeks. Portfolios of 5+ properties usually run in parallel waves over 3–4 months.
How is Mallsio priced?+
Modular, usage-based subscription. See the /pricing page for a live configurator that estimates monthly and annual cost by country and by module.